Think about any disagreements, or conflicts, you have recently experienced or are currently experiencing at work with a supervisor or colleague, or someone in your personal life. Share at least two strategies you have learned about that might help you manage or resolve the conflict more productively, and why these strategies might be effective. For example, could you suggest a compromise? Could you look for a broader range of solutions to your disagreement? Could you use some of the principles of nonviolent communication or the 3 R's to better help you resolve this conflict?
Two strategies that I have learned about this week that might help me manage or resolve a conflict more productively is to use some of the principles of nonviolent communication. "Nonviolent Communication skills emphasize personal responsibility for our actions and the choices we make when we respond to others, as well as how to contribute to relationships based in cooperation and collaboration" (The Center for Nonviolent Communication, n.d, pg. 1). It is important when in a disagreement to remember why and what you are disagreeing about, not bring in personal issues in to the argument. It is vital to remember that your actions and words have consequences.
Nonviolent communication is about learning "to hear our own deeper needs and those of others, and to identify and clearly articulate what 'is alive in us'. When we focus on clarifying what is being observed, felt, needed, and wanted, rather than on diagnosing and judging, we discover the depth of our own compassion. Through its emphasis on deep listening—to ourselves as well as others—NVC fosters respect, attentiveness and empathy, and engenders a mutual desire to give from the heart" (CNVC, n.d., pg. 2). When in an argument or disagreement it is important to remember that being right is not the answer. It is crucial to think of the other person, why are they arguing. It is important not to judge and really listen to what the other person is trying to say.
I really liked your statement about remembering what you are arguing about. I am working on this in my personal life for awhile now. I find that when I get angry, I tend to bring up the past and every other argument we have ever had. I have to remind myself to focus on what the current problem is and ways to solve it. Remembering what you are arguing about and finding ways to communicate can only make the relationship better.
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